I am Frozen and I won't 'Let it Go!'
It's been over a week now since we have had hot water... When it first happened last weekend, I thought 'oh that won't be a problem, we have boiler insurance, it'll all be sorted by mid week'... I was WRONG! The boiler repair man came out on Wednesday, took one look at the boiler and told me yes he could fix it BUT wouldn't be doing it that day(!) as he couldn't touch the Magnaclean filter that is fitted to the pipes as it isn't covered . Yet, such filters (particularly this make) is now recommended by Heateam and insurers, to prevent scale and sludge messing up the boiler and causing insurers a big payout! However, he'd come back and fix the £400 worth of parts, that had been caused by water damage from a leaking Magnaclean, once we had got a independent plumber out to fix it (like this was a favour!) Queue much too-ing and fro-ing with Domestic and General, the people on their claims team tried their best, they have agreed that the te...